With which 'template' records can a control objective maintain a relationship?

A control objective in ServiceNow typically maintains a relationship with an indicator template. This is because indicator templates serve as the foundation for measuring key performance indicators (KPIs) or metrics associated with control objectives. The relationship allows organizations to define, track, and evaluate the performance of controls against established metrics, ensuring that the objectives are aligned with the broader risk management strategies.

By linking a control objective to an indicator template, you can ensure that the effectiveness of the control can be monitored and assessed over time. This integration helps organizations to continuously improve their compliance efforts and achieve their risk management goals.

Other choices, such as response tasks, issues, test templates, and performance analytics indicators, do not specifically serve the same foundational role as indicator templates concerning control objectives in this context. While they may interact with control objectives in various ways, they lack the direct, strategic connection that indicator templates provide in tracking and measuring compliance performance.