Which role is responsible for approving policies in ServiceNow?

The role responsible for approving policies in ServiceNow is the one designated specifically for this purpose, which is the compliance approver role. This role is critical within the governance process, as it ensures that all policies meet the necessary criteria and compliance regulations before they can be formally adopted and implemented within the organization.

The compliance approver has specific permissions that allow them to review and make decisions regarding policy submissions. This includes the ability to approve or reject policies, ensuring that they align with the organization's goals and comply with necessary legal or regulatory frameworks. By having a distinct role dedicated to this task, organizations can maintain a clear separation of duties, which enhances accountability and risk management within the compliance landscape.

Other roles, while they may have various permissions and responsibilities related to compliance and risk management, do not uniquely hold the authority to approve policies. For instance, the risk administrator may handle system configurations and data management, while the compliance manager typically oversees compliance strategy and implementation rather than directly approving specific policies. The compliance user likely has access to view or interact with compliance-related data but does not possess approval capabilities. Thus, the compliance approver role is the most appropriate choice for policy approval in ServiceNow.