Where are 80% of new customers within the GRC maturity model?

The correct answer highlights that 80% of new customers within the GRC (Governance, Risk, and Compliance) maturity model are frequently found between spreadsheets and semi-automated GRC processes. This is significant because many organizations initially start their risk and compliance management efforts using spreadsheets to track their activities due to their accessibility and ease of use. However, as they recognize the need for more efficiency and less manual effort, they begin transitioning towards semi-automated processes.

This transition reflects a common trajectory in GRC maturity, suggesting that many organizations are still in the early stages of adopting more sophisticated tools and methodologies. The movement from spreadsheets to semi-automated processes indicates an evolving understanding of GRC's importance and the desire to improve data accuracy, streamline processes, and enhance overall visibility into risk management efforts.

In this context, understanding this starting point is crucial for service providers and consultants who are helping organizations develop their GRC strategies. It positions them to offer appropriate solutions tailored to meet clients where they currently are in their GRC maturity journey, assisting them in advancing toward more integrated frameworks.