In which state can reviewers send a Policy back to draft or forward it by requesting approval?

The correct choice indicates that in the Review state, reviewers have the ability to send the policy back to draft or forward it for approval. This reflects the workflow process in ServiceNow where policies must undergo thorough scrutiny before they can be finalized.

During the Review state, policies are still subject to feedback and necessary adjustments; therefore, reviewers can interact with the document by either recommending revisions (sending it back to draft) or moving it forward in the approval process if they find it satisfactory.

In contrast, other states like Published or Retired typically imply that the policy is finalized and no longer subject to modifications or review processes. Policies that are Awaiting Approval are in a transitional state where they have already been submitted for approval but have not yet undergone a review by designated reviewers, limiting the ability to send them back for edits or modifications. Thus, the Review state is where the dynamic evaluation of the policy occurs, allowing for active engagement from reviewers.