If you create a control manually and later decide to create them automatically, what will be the result?

When a control is created manually in ServiceNow, it establishes a record in the system. If you later decide to opt for automatic creation of controls under the same parameters or conditions, ServiceNow will not inherently recognize that the control has already been established manually. As a result, the system will proceed to create a duplicate entry for the control without any notification to the control owner.

This behavior is important for users to understand, as it highlights the need for careful management of controls within the system. Manual and automated processes can lead to redundant entries if proper checks and balances are not in place. This reinforces the necessity for organizations to have a clear governance strategy that ensures redundancy is minimized, and existing controls are acknowledged before new entries are generated through automated processes.